SBI Mutual Fund has appointed Rahul Dayal as its new Chief Technology Officer, marking a significant leadership addition as the asset manager sharpens its focus on digital scale, resilience, and customer-centric innovation. Announcing the move, Dayal said, “I’m happy to share that I’m starting a new position as Chief Technology Officer at SBI Mutual Fund.” He joins the country’s largest mutual fund at a time when technology is increasingly central to distribution, servicing, compliance, and investor experience.
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A result-oriented, techno-functional IT leader, Dayal brings close to three decades of experience across banking, mutual funds, credit cards, risk and fraud systems, and large-scale digital transformation. His career spans setting up technology organisations from the ground up, building agile delivery processes, and enabling high-availability systems across BFSI institutions.
Most recently, Dayal served as Executive Director and CTO at WhiteOak Capital, where he led enterprise-wide technology strategy and execution. Prior to that, he was Head of Information Technology at Aditya Birla Sun Life Mutual Fund, where he played a pivotal role in strengthening governance frameworks, modernising digital platforms, and driving cost and efficiency gains. During his tenure, the AMC launched a new investment platform in record time, rolled out cloud and voice technologies, migrated development in-house, resulting in a 35 percent improvement in speed-to-market and a 50 percent reduction in costs, and implemented VDI solutions that proved critical during the Covid-19 lockdown. He also led the development of an AI/ML-based email bot that enabled straight-through processing for nearly 38 percent of customer emails.
Dayal earlier spent nearly seven years at RBL Bank, where he headed the Business Solutions Group for Retail Banking. There, he was instrumental in setting up the bank’s credit card technology stack, launching co-branded cards in partnership with Bajaj Finance, and working closely with fintechs and startups such as Bajaj Finserv, MoneyTap, and Zeta. He also led the PMO during the acquisition of the RBS Business Banking, Mortgages, and Credit Cards portfolio, overseeing the seamless migration of large-scale portfolios, including the transition of 10 lakh live credit cards to a new platform with near-zero downtime. His tenure saw the launch of several industry-first initiatives, including transactions on WhatsApp, servicing through Google Assistant, cloud telephony, one-click SIPs, and PWA-based mobile applications.
Earlier in his career, Dayal held senior delivery and leadership roles at L&T Infotech, where he was responsible for consumer banking technology deliveries, including retail banking, credit card, risk, and fraud solutions for global banks such as Barclays. He began his professional journey in technology consulting and project delivery roles, gaining deep exposure to system design, implementation, and large enterprise programmes.
At SBI Mutual Fund, Dayal is expected to lead the technology roadmap across core platforms, digital channels, cloud, data, and emerging technologies, with a focus on improving business performance, reducing application downtimes, and ensuring strong ROI on technology investments. His appointment underscores the fund house’s intent to further strengthen its technology backbone as it scales operations and enhances investor and distributor experiences across channels.
