Looking at the industry at large, the ERP segment made remarkable strides in 2024, one of the most notable advancements is the integration of new age technologies like Artificial Intelligence and Machine Learning into ERP systems. In addition to this, cloud-based ERP solutions too gained significant in 2024. ERP systems with Advanced BI tools coupled with integration with other technologies are practically redefining the way businesses operate. With all these noteworthy achievements, like all sectors, the ERP Sector was not without its share of baggage – ERP Systems, by its very nature, (since it processes and stores a large amount of sensitive data), the spotlight has been on Data Security and Data Protection.
Learnings and takeaways are part of every industry and serve as a stepping stone for the future. Looking back the year, it is more an evident that Innovation is the name of the game and undoubtedly, the recipe for success. Businesses that embrace a culture of innovation can seamlessly integrate it into their business intelligence strategies, and reap in efficiency and drive growth.
Other noteworthy trends that has been observed this year is enhanced customization, Growth of Industry-Specific Solutions, Emphasis on User experience, Integration with Emerging Tech Integration of AI and ML.
At B-Square, 2024 has been a transformative year with many significant achievements and innovations that set us apart in the industry. The year has witnessed a sharper focus in delivering tailored solutions to meet the demands of our customers. From cables and paper packaging to steel fabrication, from electronic components to laser machine manufacturing, from copper rod industry to fibre optic solution, from auto components manufacturers to power generation, we have developed industry-specific solutions that cater to the unique needs of our clients.
This year, we also proudly reached a major milestone with the integration of our software into the Zambia Taxation Department through the Zambia Revenue Authority (ZRA). Furthermore, we are expanding our reach internationally, in regions such as Africa, Qatar, and the UAE. Our focus on hyper-automation within ERP systems—especially in Human Resource Management Systems (HRMS)—has positioned us as leaders in innovation.
At the threshold of stepping into a New Year, it’s essential to reflect on the key learnings we’ve gathered along this journey. We are looking forward to the New Year and we feel that 2025 will be the year of greater reckonings, technological advancements, and a future filled with infinite possibilities.
The article has been written by Payal Nambiar Founder and Director, B-Square