Sarv Saravanan has been appointed Chief AI and Business Technology Officer at Commvault, where he will lead AI innovation and business technology initiatives while continuing to oversee innovation and customer experience delivery through the company’s Centres of Excellence in India and Cairo. Commvault has appointed Sarv Saravanan as its Chief AI and Business Technology Officer, expanding his responsibilities to include advancing the company’s AI capabilities and applying technology to improve business operations.
In his new role, Saravanan will focus on using AI to accelerate innovation, improve productivity and strengthen business resilience. He will also work towards positioning Commvault as an example of how enterprises can adopt AI to modernise their operations and share practical insights with customers. His responsibilities would include driving AI innovation to advance the company’s business capabilities and demonstrating how these technologies and practices could support customers’ modernisation initiatives.
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Saravanan will continue to lead innovation and customer experience delivery through Commvault’s Centres of Excellence in India and Cairo. Continues as Chief Customer Officer Saravanan has served as Commvault’s Chief Customer Officer since September 2023. In that position, he has been responsible for pre-sales engineering and post-sales functions, including professional services, customer success and customer support.
His responsibilities have included simplifying the customer journey, reducing friction across processes and bringing pre-sales and post-sales teams together to deliver solutions aligned with customer requirements. He has also overseen the Field CTO function, which engages with customers and partners on cyber resilience. The appointment expands his remit to include AI innovation and business technology, with an emphasis on developing internal capabilities and sharing the company’s experiences and best practices with customers.
Saravanan brings extensive experience in the global information technology industry, with expertise spanning IT strategy, software-as-a-service (SaaS), cloud, product management, service delivery and the development of global technology organisations. Before joining Commvault, he held several leadership positions at Microsoft, including Vice President of Global Delivery for Industry Solutions, Vice President and Business Leader for Modern Work Solutions and the Telco Service Line, and Managing Director of Microsoft Global Services India and Microsoft IT India Centre.
At Microsoft, he led global delivery operations supporting enterprise customers through cloud transformation and digital modernisation. His responsibilities also included building service delivery and consulting organisations in India and working with global systems integrators. Earlier, Saravanan spent more than 12 years at EMC Corporation, where he held senior leadership positions overseeing research and development, product development and service delivery across the Asia-Pacific and Japan region.
He also led EMC’s Centres of Excellence in India and Egypt, with responsibilities spanning engineering, enterprise storage, cloud infrastructure management, security and information intelligence. During his tenure, he helped expand the company’s India operations and develop capabilities serving global markets. A postgraduate in computer science, Saravanan is also involved in the technology startup ecosystem as an investor, mentor and board member, with an interest in emerging technologies and their business applications.
