YuVerse hosted the fifth edition of Yunite in Bengaluru, an industry forum built around dialogue on how artificial intelligence is actually being applied across business functions. This edition brought together founders, CXOs, and director-level executives from 45+ companies across 10 industries, including finance, technology, education, real estate, human resources, retail and e-commerce, healthcare, telecommunications, logistics, and FMCG. Yunite has previously been hosted in Sri Lanka, Bengaluru, Chennai and Mumbai, and each edition has deepened the forum’s role as a space for honest conversation on where AI is headed, said a statement from the company.
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Mathangi Sri Ramachandran, Co-founder and CEO, YuVerse led discussions on how AI can be leveraged to drive real-world business outcomes while preserving empathy and dignity in customer interactions, particularly when deploying AI at population scale. Using YuVerse’s own scoring technology (YuAlt), the confirmed attendee list was vetted against 200+ alternative data signals.51% attendees classified as “Preferred” credit quality; 49% as “Acceptable”. Not a single attendee fell outside acceptable credit criteria.
YuVerse showcased practical applications of agentic AI workflows across retail and e-commerce, healthcare, real estate, and insurance. The retail journey illustrated a complete customer lifecycle:
- Brand awareness through customized campaign videos.
- Offer reach via personalized, voice-delivered offers in customers’ preferred languages.
- In-store support through live AI video experts at the point of purchase.
- Installation guidance via WhatsApp calls.
- Continuous support through an AI voice bot with emotion sensing and multilingual capability.
- Re-engagement through personalized video content.
