EPFO WhatsApp service has been launched by Dr Mansukh Mandaviya, Minister of Labour and Employment; Youth Affairs and Sports, Government of India. The newly launched service by Employees’ Provident Fund Organisation (EPFO) helps subscribers check account details without visiting an office or logging into the member portal, which is a cumbersome and time consuming process. All users now need to do is use the verified WhatsApp service at 8796441800 to receive their PF details.
What Users Can Do with the EPFO WhatsApp Service
The following details of the Employees’ Provident Fund Organisation can be received over the WhatsApp service:
- EPFO members can check their latest Employees’ Provident Fund (EPF) account balance through WhatsApp.
- Members can view and download their provident fund passbook to track account contributions and other details.
- The facility also allows users to access details of their five most recent EPF account transactions.
- Users can seek information and guidance on the Pradhan Mantri Viksit Bharat Rozgar Yojana (PMVBRY) through the messaging platform.
How to use the EPFO WhatsApp Service
Users may start using the new service by doing the following:
- EPFO members need to save the official WhatsApp number 8796441800 in their phone contacts to access the service.
- Users can initiate the interaction by opening WhatsApp and sending a simple “Hi” message to the saved number.
- Once the automated chatbot responds, members can select their preferred language from the options provided.
- Users can then choose the required service from the chatbot menu, including checking their PF balance, accessing recent transactions or downloading their EPF passbook.
- Members are required to complete the verification process using the mobile number linked to their Universal Account Number (UAN) before accessing their account details.
Also read: 5 Anti-Scam Tools on WhatsApp to Protect Users from Digital Fraud
The Employees’ Provident Fund Organisation (EPFO) has a registered membership base of over 34 crore members, including more than 8 crore active contributory subscribers. It also provides pension benefits to approximately 85 lakh pensioners. The organisation manages a retirement savings corpus of nearly Rs 32 lakh crore, making it one of India’s largest social security institutions.
